REFUND POLICY
At Techlytic Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund policy below.
📦 Returns
You have 30 days from the date of delivery to return an item for a refund or exchange.
To be eligible for a return:
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The item must be unused, in its original packaging, and in the same condition that you received it.
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You’ll need to provide proof of purchase (receipt or order number).
To start a return, contact us at support@techlyticstore.com. We'll provide return instructions and a return authorization (if applicable).
Please do not send items back without first contacting our support team.
💰 Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund.
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If approved, your refund will be processed to your original payment method.
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Refunds typically take 5–10 business days to appear, depending on your bank or credit card provider.
🔄 Exchanges
If you received a defective or incorrect item, we will replace it at no additional cost. Please contact us within 7 days of receiving your order.
🚚 Return Shipping
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If the return is due to our error (damaged, wrong item), we’ll cover return shipping.
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For all other returns, the customer is responsible for return shipping costs.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item without tracking.
❗ Non-Returnable Items
Certain products are non-returnable, including:
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Gift cards
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Downloadable software
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Clearance or final sale items
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Opened personal-use electronics (e.g., earbuds, hygiene-related products)
🧾 Questions?
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us:
📧 support@techlyticstore.com
📞 +1 (XXX) XXX-XXXX